Legal
Refund Policy
Last updated: January 1, 2024
Refund Eligibility
We offer refunds in specific circumstances. Please review the following conditions to understand when a refund may be applicable.
Eligible for Refund
- Service not yet initiated within 48 hours of payment
- Government rejection of application due to our error
- Duplicate payment made by accident
- Service cancelled before any work has begun (within 24 hours)
Not Eligible for Refund
- Government fees paid on your behalf (these are non-recoverable)
- Services already initiated or completed
- Delays or rejections due to incorrect information provided by you
- Change of mind after work has started
- Government processing delays
Refund Process
To request a refund, raise a support ticket through your dashboard or email us at support@easevyapar.com with your order number and reason for the request.
Eligible refunds are processed within 7-10 business days to the original payment method.
Contact for Refund Queries
For any refund-related queries, please contact us or raise a support ticket from your account dashboard.